Privacy policy

Privacy Policy for BCS Building Chemical Supplies

At BCS Building Chemical Supplies, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website, interact with our services, or provide us with your information.

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1. Information We Collect

We collect both personal and non-personal information from you when you visit our website, make a purchase, or contact us for inquiries. The information we collect may include:

• Personal Identification Information: This includes your name, email address, phone number, billing information, and any other details you provide when making inquiries, subscribing to newsletters, or requesting quotes.
• Non-Personal Identification Information: This may include your IP address, browser type, device information, and how you interact with our website. This data helps us improve the user experience and functionality of our website.

2. How We Use Your Information

The information we collect may be used for the following purposes:

• To process your orders and fulfill your requests for products and services
• To communicate with you regarding your inquiries, orders, or any issues related to our products or services
• To send periodic emails about your order, updates, new products, or promotions (if you have opted in)
• To improve our website functionality and user experience
• To secure our website and services against fraud or abuse

3. Cookies

Our website uses cookies to enhance your experience and improve the performance of the site. Cookies are small data files stored on your device when you visit our site. They help us remember your preferences and track usage patterns. You can control cookies by adjusting your browser settings, but disabling cookies may limit your ability to use some features of the website.

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4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or destruction. We use encryption, secure servers, and regular security assessments to safeguard your information. However, please note that while we strive to protect your personal data, no method of transmission over the Internet is 100% secure.

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5. Third-Party Services

We may share your personal data with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These third parties are bound by confidentiality agreements and are not permitted to use your information for any other purpose.

We may also disclose your personal data to legal authorities when required by law or to protect our rights and property.

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6. Your Rights

As a user, you have the following rights regarding your personal data:

• Access: You can request information about the personal data we hold about you.
• Correction: You can request that we update or correct any inaccurate or incomplete personal data.
• Erasure: You can request that we delete your personal data, subject to legal obligations.
• Objection: You have the right to object to the processing of your data in certain circumstances.
• Opt-Out: If you have subscribed to our marketing communications, you can opt-out at any time by following the unsubscribe link in our emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us at:

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BCS Building Chemical Supplies
Email: sales@bcsaustralia.com
Phone: 1800 773 212

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7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. Please review this policy periodically to stay informed about how we protect your personal data.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

BCS Building Chemical Supplies
Email: sales@bcsaustralia.com
Phone: 1800 773 212
Website: www.bcsaustralia.com